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Nine Casino — Privacy Notice

This statement informs UK visitors which personal details are processed when you view our pages or activate a player account. NineCasino complies with the UK GDPR and the Data Protection Act 2018. Dama N.V. operates the brand from Curaçao and has offered services since 2021.

Who controls your data

Dama N.V. acts as controller for activities tied to this English-language portal and associated player functions. Routine privacy enquiries directed to NineCasino should go to [email protected], ideally from the address linked to your profile.

Nine Casino may request proportionate identity confirmation before disclosing account information, preventing unauthorised third parties from accessing your records.

Information gathered while browsing

When you browse without authentication, NineCasino may collect standard technical signals such as:

  • Internet protocol address, browser type, device category and operating environment.
  • Visited URLs, inbound referrer and session timestamps.
  • Cookie identifiers together with preferences saved through the consent banner.
  • Text submitted when you contact [email protected] from this portal.

These Nine Casino reference pages alone do not execute deposits, withdrawals or bet settlement.

Information linked to a player profile

Once you enrol or authenticate at Nine Casino, further data categories are handled inside the secure environment: sign-up fields, KYC uploads, funding and payout records, gameplay logs, limit settings and help-desk correspondence.

NineCasino performs identity verification under the KYC policy. Financial-crime monitoring aligns with the AML policy. Authentication walkthroughs appear on the login page; portable-client details are on the app page.

Why data is used

Activities undertaken at Nine Casino rely on one or more lawful grounds, depending on purpose:

  • Legitimate interests — safeguarding infrastructure, detecting misuse, refining usability and tracking aggregated audience metrics.
  • Contract — maintaining your membership, executing transactions and honouring promotions you opt into.
  • Legal duty — confirming age, fulfilling anti-money-laundering rules, meeting tax or regulator filings and responding to valid authority requests.
  • Consent — optional analytics cookies and marketing communications where you have given permission.

Visitor telemetry collected by NineCasino is never sold to list brokers nor repurposed for unrelated commercial targeting.

Cookies and similar tools

Essential cookies deployed on Nine Casino maintain session integrity and enforce security preferences. Performance or customisation cookies activate only following consent where legislation demands it.

Consent may be withdrawn via the banner, by deleting browser storage, or by restricting categories in device settings. Disabling required cookies could prevent certain NineCasino features from loading properly.

Sharing with service partners

Approved vendors assist NineCasino with infrastructure hosting, CDN delivery, fraud prevention, payment orchestration and help-centre software. Every partner processes information solely under contractual instruction and must maintain appropriate protections.

Nine Casino never exchanges member directories for external ad networks. Cross-border transfers, when necessary, rely on approved mechanisms including the UK International Data Transfer Agreement or standard contractual clauses.

How long records are kept

  • Server and security logs — typically retained for twelve months, extended during active incident review.
  • Support messages — held for the enquiry duration plus a brief retention window, then deleted or anonymised.
  • Account and payment history — kept throughout the relationship and thereafter per gambling, taxation and AML statutes (commonly five to seven years, or longer if required).
  • Verification documents — stored for durations defined in the KYC policy, then securely purged.
  • Cookie consent proofs — maintained for as long as evidence of ePrivacy compliance is needed.

Storage timelines at Nine Casino reflect the minimum duration compatible with licensing and fiscal obligations.

Security practices

Connections reaching Nine Casino are encrypted using TLS during transmission. Internal access follows role segregation, perimeter filtering and periodic configuration audits. Personnel touching personal records receive mandatory confidentiality instruction.

Digital platforms carry inherent risk. Should you believe an unauthorised party has accessed your NineCasino profile, reset credentials at once and notify support using your verified email.

Your rights under UK law

Under applicable rules you may request from Nine Casino copies of your data, rectification, deletion, processing limits, objection where legitimate interests apply, and portability when technically feasible.

Send a detailed message to [email protected] so NineCasino can locate your case. You also retain the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you consider processing unlawful.

Promotions, payments and this notice

Marketing banners on Nine Casino referencing up to £1,290 + 250 Free Spins illustrate promotional value only; opting into an offer does not introduce new data types beyond those already covered for account and treasury operations.

Available banking routes and indicative processing notes appear on Payment methods. Promotional structures for NineCasino are outlined on the Bonus page.

Changes and further reading

We may update this document when services, subprocessors or compliance duties shift. The NineCasino privacy wording effective at the moment you load the page governs that session. Material amendments may be announced here.

Additional guidance from Nine Casino covers Terms, Responsible gambling, KYC and AML.

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